FOR TECHNICIANS

DispatchD

The technician app for DispatchR. Jobs, customers, estimates, invoices, and card payments on your iPhone or iPad.

Coming soon to the App Store

Your jobs, ready when you are

Today, this week, or all: the jobs assigned to you, with the customer, address, and problem in one list. A notification tells you when a new one arrives.

DispatchD jobs list for the week

Everything about the job

Status, schedule, customer contact details, and the problem description. Update the status as you go and the office sees it right away.

DispatchD job details with status, technician and customer

Get there and get to work

Directions in Apple Maps, a tap to call the customer, and room for notes, photos, and files that sync back to the office.

DispatchD job location map with notes, photos and files

Estimates and invoices on site

Write an estimate or invoice in front of the customer, with line items from inventory and totals at your office’s tax rate.

DispatchD new estimate with line items

Send it and get paid

Email or text a branded PDF with a Pay Now button, or take the card right there with a Square reader. Cash and checks are recorded too.

DispatchD estimate totals and Send Estimate button

More in the field

  • Equipment at every address: model, serial, tonnage, refrigerant, and filter size, with nameplate scanning to fill them in.
  • Service reports: share a measureQuick test to DispatchD and get a branded report with your notes, ready to send.
  • Location sharing for dispatch, only when you turn it on, with optional working hours.
  • Your own PIN on a shared device, and your own Apple ID or a company device: both work.

Works with DispatchR Base Ops

The office runs the business in Base Ops on a Mac or iPad and invites each technician’s device. Everything stays in sync through iCloud.

Ready for your first job?

Install DispatchD, open your invitation, and you’re set in about 5 minutes.

Coming soon to the App Store